How long estimated that packet delivered ?
or estimated delivered with default register shipping service to :
🇺🇸 United States: 5–8 working days (via DHL upgrade)
🇬🇧 United Kingdom: ~3 weeks
🇨🇦 Canada: 3–4 weeks
🇪🇺 Europe: 3–4 weeks
🇦🇺 Australia: ~3 weeks
🌎 South America: 4–5 weeks
⏳ Delivery times may vary depending on postal workload & customs inspection.
but if you need it hurry, you can upgrade that shipping postage with EMS service where will take 10 - 12 days,
and if you really in rush, FedEx service will be another option, with Expedited service(estimated 5-6 days delivered).
and for upgrade that EMS shipping & FedEx service,please contact us first from Etsy conversation.
Do you offer Discount Combine Shipping ?
Yes, we do offer combined shipping discounts.
If you have multiple items in your cart, please contact us via Etsy messages before checkout. You may send us a screenshot of your cart or let us know which items and quantities you would like to purchase.
Once we receive the details, we will calculate the combined shipping cost and provide you with a discounted shipping option if available.
If you have any questions, please feel free to contact us, we’re happy to assist.
Do you have other finishing of these hardware ?
Yes, we offer various finishing options, including:
-. Black and Matte Black (Doff) finishes, with or without clear coating
-. Bright Silver (Chrome) and Matte Silver (Doff) finishes, with or without clear coating
-. Bright Gold finish, with or without clear coating
-. Copper finish, with or without clear coating
-. Other finishes may also be available upon request.
If you are looking for a specific or custom re-finishing, please contact us via Etsy messages before placing your order. Providing a reference photo of the desired finish will help us confirm availability.
Do you accepted returns ?
Yes, we gladly accept returns and exchanges.
Please contact us through Etsy messages within 30 days of delivery if you would like to return an item. After contacting us, please ship the item back within 30 days of delivery.
Once we receive the returned item in its original condition, we will process your refund.
Conditions of return:
Buyers are responsible for return shipping costs.
Items must be returned in their original condition.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you have any questions about returns or exchanges, please feel free to contact us.
What payment will be accepted ? and How if I don;t have PayPal account but I want make that payment with Credit card ?
We accept PayPal (recommended), credit cards, and eCheck.
If you choose eCheck, please note that we can ship your order only after the eCheck has cleared. This process usually takes 3–4 business days.
Due to international selling restrictions, Etsy Gift Cards are not accepted at this time.
If you do not have a PayPal account, you can still pay with your credit card. Simply select PayPal at checkout, then choose “Pay with debit or credit card” on the PayPal payment page, no PayPal account is required.
If you need any assistance during checkout, please don’t hesitate to contact us. We’re happy to help.
Does That shipping have tracking code and could you provide that tracking link ?
Once your order has been shipped, the tracking number will be added to your Etsy purchase page. This is usually updated after the package is handed over to the post office or courier.
Tracking links:
DHL Express:
https://www.dhl.com/global-en/home/tracking.html
United States buyers (USPS):
https://tools.usps.com/go/TrackConfirmAction_input
Other countries: https://www.17track.net/en
If you need help finding your tracking number or checking the delivery status, please feel free to contact us. We’re happy to assist.
Why is the shipping cost expensive?
International shipping costs may be higher due to the following reasons:
a. International postal rate increases
This is an overseas shipment. Major postal services such as USPS®, Canada Post, and UK Post have adjusted their international shipping rates, increasing since August 29, 2025.
b. Export-related costs
Solid brass hardware shipments may require additional export taxes, handling fees that must be paid by the seller.
c. Parcel shipping requirements, as hardware items cannot be shipped as documents.
d. U.S. shipments require DHL Express for reliable delivery, customs clearance, and tracking, which costs more than standard postal shipping.
Please contact us if you have any questions about shipping options before placing your order.
